FAQs

Frequently Asked Questions About Concrete & Masonry

Concrete and masonry projects involve more than the finished surface you see at the end. Preparation, drainage, reinforcement, concrete thickness, control joints, material choices, and workmanship all affect how the project performs over time.

These answers come directly from the way we approach our work and the questions property owners should ask before a project begins.

We have successfully completed several hundred concrete and masonry projects since being in business. Our work has ranged from small patios and sidewalks to large driveways, foundations, commercial slabs, retaining walls, stamped concrete, and other specialty projects. We work on both new installations and repair projects, with the scope based on the property, the type of work, and the condition of any existing concrete or masonry.

Our crew brings approximately 50+ years of combined hands-on concrete and masonry experience. That experience covers forming, grading, reinforcement, pouring, finishing, decorative concrete, foundations, masonry, drainage, and structural repairs. The range of that experience is useful because a concrete or masonry project often involves more than one part of the trade. Site preparation, drainage, structural conditions, and finishing all need to work together.

Yes. We hold a business license and are insured and bonded. We believe customers should ask every contractor they are considering whether they are properly insured before work begins.

Concrete thickness, PSI, and reinforcement should be appropriate for the type of project being installed. These are not details homeowners should have to guess about. They should be discussed before the pour so the customer understands what is being proposed and what is included in the estimate. We consider these items as part of the overall preparation rather than treating the finished surface as the only part of the project that counts.

A significant part of the job happens before the concrete truck arrives. Depending on the project, that work can include excavation, grading, subgrade preparation, compaction, reinforcement, drainage, and planning the proper concrete thickness and control-joint layout. Once the concrete is placed, most of that preparation is covered up. That does not make it less important. It is one of the biggest factors in how the finished project performs over time.

The estimate should clearly explain what is included in the price. That can include preparation, concrete thickness, PSI, reinforcement, drainage, control joints, cleanup, and any other work specific to the project. If the estimate leaves those details unclear, ask about them before work begins. Two prices can look similar on paper while including very different levels of preparation and workmanship.

The finished concrete is only as good as the preparation underneath it. A lot of the most important work gets covered up and never seen again. Proper subgrade preparation, compaction, reinforcement, drainage, concrete thickness, and control joints can make a major difference in how a project performs over the years. That is why we put so much attention on the work that happens before the concrete is poured.

One thing that separates us is that we focus heavily on what is underneath the finished product. Concrete can look great the day it is poured, but proper excavation, compaction, drainage, reinforcement, thickness, joint placement, and preparation are what determine how it performs long-term. We do not believe in cutting corners just to come in with the lowest price. Our approach is quality over quantity and doing the job right the first time.

Homeowners should ask whether the contractor is insured, how long they have been doing concrete work, whether they can provide pictures or references from previous projects, and exactly what is included in the price.

You should also ask about:

  • Concrete thickness
  • PSI
  • Base preparation
  • Reinforcement
  • Drainage
  • Control joints
  • Cleanup
  • Payment schedule
  • Warranty

Those questions help you understand what you are actually comparing between estimates.

Drainage is one of the conditions we evaluate during project preparation. Concrete changes how water moves across a property, so the finished work should be planned with the surrounding grade and existing drainage in mind. Poor drainage can affect concrete, masonry, retaining walls, and the soil supporting them. Addressing water movement during preparation is much better than trying to correct a problem after the work is finished.

Control joints are included to help manage the natural movement that occurs as concrete cures. Concrete naturally shrinks as it hardens. Joint placement gives that movement planned locations instead of leaving the slab to crack wherever the stress happens to develop. The size and shape of the project affect how those joints should be planned.

The timeline changes according to the type of project and the conditions during curing. Fresh concrete begins hardening quickly, but it continues gaining strength after the surface feels solid. Customers should follow the specific instructions we provide for their project before allowing foot traffic, vehicles, furniture, or other loads onto the new concrete. Weather and temperature can also affect curing conditions, so we do not rely on one timeline for every project.

The warranty applies to qualifying structural workmanship covered by the project. Normal concrete characteristics such as minor shrinkage cracking, color variations, weather-related issues, or damage outside of our workmanship are addressed separately from the structural workmanship warranty. The purpose is to clearly separate workmanship problems from normal characteristics of concrete or conditions outside the work we performed.

Yes. We offer a one-year structural workmanship warranty on qualifying work. We stand behind our workmanship and want our customers to know that we are still there after the project is completed.

No. Minor shrinkage cracking can be a normal characteristic of concrete and is not automatically a workmanship problem. Concrete changes as it cures, and some cracking can occur even when the project has been properly prepared and installed. Cracks should be evaluated based on their size, location, pattern, and whether they continue changing rather than assuming every crack has the same cause.

Have a Question About Your Project?

The most useful answers usually come from looking at the actual site, understanding how the space will be used, and determining what preparation the project requires.

Call (423) 208-4275 or schedule an estimate online with All About Concrete & Masonry.

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